Effective Date: 1st September 2023

1. Introduction

Welcome to the Smartybags website (“www.smartybags.com.au”). At Smartybags, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your personal information when you use our Website. By accessing or using our Website, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1. Personal Information: We may collect personal information that you provide to us, such as your name, email address, postal address, phone number, and payment information when you make a purchase on our Website, create an account, or subscribe to our newsletter.

2.2. Non-Personal Information: We may also collect non-personal information, such as your IP address, browser type, and browsing behavior on our Website. This information is used for analytical and statistical purposes.

3. How We Use Your Information

We may use your information for the following purposes:

3.1. To Provide Services: To process your orders, respond to your inquiries, and provide you with the products and services you request.

3.2. Marketing: To send you marketing communications, such as newsletters and promotional offers, with your consent.

3.3. Improvement: To analyze and improve our Website’s functionality, content, and user experience.

3.4. Security: To protect the security and integrity of our Website and your personal information.

4. Disclosure of Information

We do not sell, trade, or otherwise transfer your personal information to outside parties. However, we may share your information with trusted third parties who assist us in operating our Website, conducting our business, or servicing you, provided that they agree to keep your information confidential.

We may also disclose your information when we believe it is necessary to comply with the law, enforce our Website policies, or protect our rights, property, or safety.

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect information about your browsing activities on our Website. You can manage your cookie preferences through your browser settings.

6. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of these third-party sites before providing any personal information.

7. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage is entirely secure. Therefore, we cannot guarantee the absolute security of your information.

8. Your Choices

You have the right to access, correct, or delete your personal information. You can also unsubscribe from our marketing communications at any time by following the instructions provided in those communications.

9. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect or maintain personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete the information as soon as possible.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this page, and the updated version will be effective when it is posted.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Neil Palmer
0414 859 910
P.O. Box 9355 Gold Coast Mail Centre QLD 9726

12. Acknowledgment

By using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.